Help center
Support that sounds like a neighbor
Everything you need to post, buy, and stay safe on the marketplace. If a guide below does not cover your case, our team responds within four hours on weekdays.
Post your first classified
Pick a category, write a clear title, add three or four photos, and price it with confidence. Ads go live the moment you hit publish.
Start an ad →Photograph items that sell
Natural light, a plain surface, and one angle that shows any flaws. Buyers trust the seller who does not hide scratches.
See examples →Search the smart way
Use city + keyword filters, save a search to get fresh matches in your inbox, and favorite listings to revisit without losing them.
Browse classifieds →Message like a pro
Open with a short, specific question. Agree on meet-up logistics before sharing personal numbers. Keep polite and you will close faster.
Talk to support →Stay safe
Meet in public, bring a friend for high-value items, and never wire money to a seller you have never spoken with.
Safety guide →Handle tricky situations
Buyer ghosted you? Ad flagged by mistake? Our team reviews appeals within one business day.
Open a ticket →Frequent questions
Straight answers, no runaround
Still stuck?
Talk to a human
Moderators and success folks sit in the same room. Send a note describing what you are trying to do and we will usually get you unstuck before the coffee is cold.
Contact support →